Hyatt Regency Saint Louis at The Arch

I liked everything from the location, the view, the facility, room, bar, it was an amazing experience..

We had a freak accident happen where they had received so much rain that the ceiling fell in, in a spot in our room. BB was fantastic, management was fantastic. We of course understand accidents happen but they made sure we had everything we needed and even comped our room for our inconvenience. The hotel was beautiful, super clean and the customer service was fantastic from start to finish. We will absolutely be back, also highly recommend using valet. It's $40 to self park, $50 to valet and you can use it as much as you want during your stay.

I absolutely LOVED our stay. It was only one night unfortunately but we will definitely go back! Every employee I encountered from valet, guest services, front desk, and the sports bar were extremely kind. The arch is right outside. Hotel was busy this weekend however our rooms were quiet! Rooms were clean. I have to give a special shout out to Darren with guest services. I truly appreciate his help this morning- I forgot to call valet before leaving my room. Darren contacted valet services on my behalf while we finished breakfast. Thank you Darren!!

Great value for the location, before the upgrades. Closest hotel to the Arch with awesome Arch views. Our rooms were complimentary upgraded to suites because we used Bookings to reserve our rooms, and what we reserved was not available. Those suites we awesome and very large. Rooms were emaculately clean and well furnished. Easy walk to the Arch, the Arch Park, Mississippi River, and restaurants. Free, under hotel parking.

Starting with checking in, Patrick was absolutely amazing. He was high spirited and brought personality to his job. Such a sweet guy and made me feel welcomed. The room was amazing! My small complaint is there wasn't any tooth paste in the room. I usually bring my own but forget, but I want to also note that I didn't ask for any which I may have received if I did. The check-out process was super easy. Great stay.