Hyatt Regency Saint Louis at The Arch
What Guests Say
We had a freak accident happen where they had received so much rain that the ceiling fell in, in a spot in our room. BB was fantastic, management was fantastic. We of course understand accidents happen but they made sure we had everything we needed and even comped our room for our inconvenience. The hotel was beautiful, super clean and the customer service was fantastic from start to finish. We will absolutely be back, also highly recommend using valet. It's $40 to self park, $50 to valet and you can use it as much as you want during your stay.
Ashley
April 2025
The property was clean and spacious and there were so many options for food and drinks. Just a few minute walk to the arch and surrounding restaurants. Valet parking was convenient, and the workers were fast and doing their best, but it was a huge hassle to retrieve our vehicle at checkout.
Ryan
March 2025
I absolutely LOVED our stay. It was only one night unfortunately but we will definitely go back! Every employee I encountered from valet, guest services, front desk, and the sports bar were extremely kind. The arch is right outside. Hotel was busy this weekend however our rooms were quiet! Rooms were clean. I have to give a special shout out to Darren with guest services. I truly appreciate his help this morning- I forgot to call valet before leaving my room. Darren contacted valet services on my behalf while we finished breakfast. Thank you Darren!!
Serena
March 2025
Very well managed and super comfortable rooms.
Charlie
March 2024
It was beautiful and convenient!
Lacey
November 2024
Starting with checking in, Patrick was absolutely amazing. He was high spirited and brought personality to his job. Such a sweet guy and made me feel welcomed. The room was amazing! My small complaint is there wasn't any tooth paste in the room. I usually bring my own but forget, but I want to also note that I didn't ask for any which I may have received if I did. The check-out process was super easy. Great stay.
Sydney
February 2025
Most of the staff was very kind and friendly. The facilities were beautiful. The room was very nice. I loved that it was right next to the arch.
Biggs
August 2024
Located in a prime spot with a marvelous view of the arch, river, and within blocks of the ballpark, this hotel impressed me with its timely and excellent service. The staff went above and beyond with their thoughtfulness and courtesy, making me feel valued and well taken care of. The rooms were spotless. Overall, I had a memorable and pleasant stay.
Williams
July 2024
Very nice (cashless) hotel with good employees. They do not accept legal US tender for any transactions except for tips....THEN cash is ok. Even IF this is legal it is an overtly political move.
Eliot
May 2024
The staff was very nice
Brown
December 2023
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